Visitor
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1 Message
AT&T to Xfinity internet
Hello,
I got the self install kit. Will I simply plug my new Xfinity modem/router in where my current AT&T modem is installed? Does it work that way?
Thank you.
Visitor
•
1 Message
Hello,
I got the self install kit. Will I simply plug my new Xfinity modem/router in where my current AT&T modem is installed? Does it work that way?
Thank you.
Again
Expert
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31.4K Messages
4 years ago
@user_b88bde AT&T uses DSL and Xfinity is cable, so no, you can't use the same connection. You'll need to find a cable connection in the area where you want your modem to be, and if there isn't one you'll have to have a tech out to get you connected.
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XfinityRay
Official Employee
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2.7K Messages
4 years ago
Hi, @user_b88bde. I am happy to hear that you received your new modem. You should be able to plug it into the coax outlet where your previous modem was located. I know it has been a couple of days since you posted. Were you able to get it installed and working?
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