Thu, Oct 14, 2021 1:24 AM
I got the self install kit. Will I simply plug my new Xfinity modem/router in where my current AT&T modem is installed? Does it work that way?
2 d ago
4 d ago
@user_b88bde AT&T uses DSL and Xfinity is cable, so no, you can't use the same connection. You'll need to find a cable connection in the area where you want your modem to be, and if there isn't one you'll have to have a tech out to get you connected.
Hi, @user_b88bde. I am happy to hear that you received your new modem. You should be able to plug it into the coax outlet where your previous modem was located. I know it has been a couple of days since you posted. Were you able to get it installed and working?
They had DSL before.