Asus ax3000 (rt-ax58u) your isp dhcp does not function properly
I purchased an Arris sb8200 and an Asus ax3000(rt-ax58u). I activated the modem and I could get internet if I hook up through through ethernet. When I plug in my router through internet it does not establish a connection. In the admin panel of the Asus router it says "Your ISP DHCP does not function properly". I have tried flashing my router with the lasted firmware. I even took my brother's ax3000 and plugged it in and I have the same issues so I dont think its my router.
I have tried contacting Xfinity support but after running the "trouble shooting steps" they always say the system is telling them to set up an appointment with a tech which is 4 days way. I work from home and can't really afford to be without internet for four days. Any help would be greatly appreciated.
@ComcastCheFrom looking at the forums I see you have helped some with similar issues. If you can spare the time to help me i would be forever greatful.
I trully hopes this helps someone. I downloaded the Xfinity My Account app on my phone > Scroll down to Internet > Select your cable modem > Troubleshoot Modem > Restart
I can only assume that this sent a manual provisionning signal because after 5 minutes everything rebooted and I am now using my router's internet. Dont waste your time with phone support, I talked to 4 different people last night and all 4 said "their system told them to send a tech" Good luck!