Visitor

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1 Message

Sunday, February 22nd, 2026 2:54 AM

Arris S34 Reprovision - Post-Lineman Fix

Hello!

I have an Arris S34 on Gigabit. A recent Comcast lineman fixed some neighborhood issues (some T3s resolved).

Requesting a re-provision of my modem for fresh profile eval.

Thank you!

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Selected Oldest First

Official Employee

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860 Messages

5 hours ago

Howdy clarkeee 👋 I appreciate you stopping by our community and even more so glad to hear your local maintenance teams were able to resolve any ongoing issues! If you could send our team a direct message with your full name, the name listed on the account (if different), and the full service address associated with your account, I'd be happy to push a provisioning signal through on the modem for you 👍

 

To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.

 

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