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Monday, January 2nd, 2023

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Arris S33

Recently bought a modem so I didn’t have to pay to rent the one from Comcast. Everything worked fine for 2 days and then it stopped. It just sits blinking green and nothing was changed on my home network. Any idea what might have happened and how I can fix it? Tech visit is scheduled but days out. Any help would be appreciated.

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Expert

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113.7K Messages

3 years ago

First. Check here for official info on any possible local outages;


https://www.xfinity.com/support/status 


Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to to check it.

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