Visitor
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3 Messages
ARRIS S33 UNCORRECTABLES
I do not have an issue. I just would like to know if these numbers are OK. There are other posts regarding the high uncorrectalbes, and I understand that it is generally not an issue, however I should probably check my cable from the outside box running through the attic for any damage, uneccessary connectors/splitters, etc.
My service is the 800Mbps plan and I get ~920Mbps regularly. (I understand 20% over-provisioning is the norm for Xfinity). I do have to turn off QOS in my router to achieve 920Mbps; with it on it is ~700Mbps. I understand this is a router issue, so no worries.
Please let me know if anything looks off in the screen capture. Thank you.
Accepted Solution
CCJoshua1
Problem Solver
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567 Messages
2 years ago
Thanks for reaching out regarding these uncorrectables! I know that it can be alarming to see such a high number for something like this. However, this isn't something to be frightened of. These numbers don't reset until the modem is reset, so they simply continue to build. For the best information, we have a thread here on the forums that one of our experts goes in depth on. Please let us know if this helps, or if you're having any other service issues.
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user_dc2121
Visitor
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3 Messages
2 years ago
Sorry, I realize the image is hard to see. Here is a cropped version. (I do not know how to put a better version up here atm).
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