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2 Messages
Arris S33 DOCSIS 3.1 Modem - OFDM PLC Download High Number of Correctable Errors
Hi, I activated a new modem, the Arris S33 modem which is on the approved list. I am successfully able to connect however, I am seeing a lot of correctable errors only on the OFDM PLC locked channel. The count is now at 1,900,794,995 after a few days of use. Frequency on the channel is 957000000, Power level is -2 dBmV, and SNR/MER is 41 dB.
I don't seem to be experiencing any high latency but am curious as to these errors and how to resolve the issue?
I can provide screenshots if needed.
Thanks!
EG
Expert
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110.3K Messages
3 years ago
It's normal. It is a very wide bandwidth channel that packs a lot of data within. It's the way that the DOCSIS FEC (Forward Error Correction) circuitry / function works. Only numerous *uncorrected* errors may mean that there is a problem.
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