South9Park's profile

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1 Message

Mon, Sep 21, 2020 5:00 PM

Arris Modem SB8200 - Second IP Address for the additional RJ45 port

https://arris.secure.force.com/consumers/articles/General_FAQs/SB8200-Ethernet-Ports

 

Hello

 

None of the tech support on the phone seems to understand how to add additional IP for the second port or how to 'enable' it for SB8200 modem.

 

A lot of SB8200 customer-owned modems are able to 'activate' their 2nd port.

 

Can someone help me with this?


Thanks

Responses

ComcastMorgan

Official Employee

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2.5K Messages

8 m ago

Hi, South9Park. Thanks for the post! We can definitely see if adding a second IP is something that is still available in your area. We are in the process of phasing it out, but we can absolutely take a look. I saw your PM, I will reply from there!

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