erika9's profile

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Sunday, February 23rd, 2020

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Arris Gateway won't create event logs

For the sake of parental control and monitoring I'm getting to know my Arris Surfboard real well.  (ARRIS SVG2482AC)  I want to be able to monitor traffic and just look at activity in general.  All I read on the internet says that I should be able to look at log files created by the gateway.  However, if I go to Troubleshooting and choose a type of log, there is never anything there.  It spins and acts like something is happening and then nothing.  I have actually never ever seen a log.

 

What am I missing?  I don't want to do a reset unless I have to..... 

 

And can this device actually show me traffic?  Meaning web traffic? Like history in a browser?

 

Thanks!

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