tstack's profile

Contributor

 • 

643 Messages

Sunday, January 21st, 2024 12:17 PM

Closed

ARRIS G54 DOCSIS® 3.1 Multi-Gig Cable Modem & Wi-Fi® 7 BE18000 Router

Hello, So I just purchased the Arris G54 Modem/Router combo and still waiting on delivery. So my current Comcast Plan is Super + More which includes Voice (Telephone Service) which I don't use currently with my XB7 only reason is because the bundle was cheaper with all three ( TV, Internet & Voice) So I'm reading on Arris Community it says this G54 will not activate if voice is in my internet plan. Does anyone know if this True? Not a big deal I'll just call comcast and get a Double play deal or whatever they call it now but I just can't believe this would not activate just because phone service is included with my current Bundle.

https://community.surfboard.com/docsis-107/g54-activation-for-xfinity-internet-2254

NOTE: The G54 does not include voice capability and will not activate with an Internet plan with Voice service.

Contributor

 • 

643 Messages

11 months ago

Has anyone been able to Activate the IPV6 setting Arris G54? If so please tell me how you did it. I have the Slide set to Green with Surfboard Central App but nothing populates with Local IPV6 Address with the GUI Arris Gateway page.

forum icon

New to the Community?

Start Here