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Arris G54 combo 300 out 1000 plan
I purchased the Arris G54 combo after upgrading from 800M to a 1G plan. I can’t get over 300-400M. I talked to Arris and Xfinity for help with no results. An Xfinity tech will be out this week to check my system. When I had the 800 plan with the old modem/router, I was getting 900-1200. What could be the issue
XfinityRichard
Official Employee
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1.8K Messages
2 months ago
Hi there, @halatif I'm very sorry for the trouble you are experiencing with your speeds. Since it's been a few days since you last posted, were you able to get taken care of? If not please don't hesitate to reach back out so we can get your speed concerns addressed.-Richard
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