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Sunday, January 12th, 2025 3:30 AM

Arris G34 firmware update

It's due since long time, when will the firmware updated by xfinity?

Software Image Name:AR01.05.020.13_032624_735.NCS.20
Gateway FW Version:01.05.020.13.NCS
RDK-B-LLC:rdkb-2022q1-dunfell
SDK:7.3.5.0.134
Wi-Fi Driver:6.2.0.114

Official Employee

 • 

1.7K Messages

3 months ago

Thank you, @user_rqtsjv, for connecting with us here in our community about your concerns with the update for your Arris G34. You are welcome to power off your modem, and restart it while connected to our services. This will push all the updates through upon restart. We recommend this is done regularly for all customer-owned modems to ensure the most updated firmware is on the equipment. 

2 Messages

how do i know it's updated firmware, what's latest

Official Employee

 • 

2.1K Messages

 

user_rqtsjv, you can compare what you have with what the manufacturer recommends. Are you having issues with your device, or just wanted to check on the most recent updates?

 

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2 Messages

15 hours ago

Good question and it has been asked by others a number of times.  With a 2022 standard and a March 2023 image creation/update, there is most likely vulnerabilities in any number of the many open source packages used in this device. Simply telling us to "power off and restart" the device periodically is not really an answer.

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