Visitor
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1 Message
Are you going to Fix this?
Your NOC should be getting alarms on this: 87% packet loss on Hop 7 (350 East Cermak) Today is day 4. No wonder my ping times at so high and web pages freeze. Hop 7: 96.110.40.53 http://be-32221-cs22.350ecermak.il.ibone.comcast.net and HOP 5: 2001:558:300:5f8::1 http://be-33-ar01.elmhurst.il.chicago.comcast.net
XfinityRoberto
Official Employee
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1.9K Messages
12 days ago
Hi there and welcome to Comcast @BobFire1992. Thank you so much for reaching out to us here on our Forum's page. You are in the right place and we are happy to take a look at this for you. Now are you seeing this packet loss on a hardwired connection or on a wireless connection?
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