| Frequency start Value |
| This field below allows you to modify the frequency the cable modem start with its scan during initialization and registration. Enter the new start frequency and restart the cable modem for it to take effect. |
| Starting Frequency |
|
|
|
| <tabindex=-1>Startup Procedure</tabindex=-1> |
| Procedure |
Status |
Comment |
| Acquire Downstream Channel |
375000000 Hz |
Locked |
| Connectivity State |
OK |
Operational |
| Boot State |
OK |
Operational |
| Security |
Enabled |
BPI+ |
| IP Provisioning Mode |
Honor MDD |
IPv6 only |
|
|
|
| <tabindex=-1>Downstream Bonded Channels</tabindex=-1> |
| Channel |
Lock Status |
Modulation |
Channel ID |
Frequency |
Power |
SNR |
Correctables |
Uncorrectabables |
| 1 |
Locked |
256 QAM |
4 |
375000000 Hz |
5.6 dBmV |
44.8 dB |
1 |
0 |
| 2 |
Locked |
256 QAM |
1 |
357000000 Hz |
5.5 dBmV |
44.7 dB |
0 |
0 |
| 3 |
Locked |
256 QAM |
2 |
363000000 Hz |
5.6 dBmV |
44.8 dB |
1 |
0 |
| 4 |
Locked |
256 QAM |
3 |
369000000 Hz |
5.7 dBmV |
44.9 dB |
9 |
0 |
| 5 |
Locked |
256 QAM |
5 |
381000000 Hz |
5.6 dBmV |
44.8 dB |
1 |
0 |
| 6 |
Locked |
256 QAM |
6 |
387000000 Hz |
5.4 dBmV |
44.7 dB |
2 |
0 |
| 7 |
Locked |
256 QAM |
7 |
393000000 Hz |
5.3 dBmV |
44.7 dB |
1 |
0 |
| 8 |
Locked |
256 QAM |
8 |
399000000 Hz |
5.3 dBmV |
44.6 dB |
2 |
0 |
| 9 |
Locked |
256 QAM |
9 |
405000000 Hz |
5.3 dBmV |
44.6 dB |
4 |
0 |
| 10 |
Locked |
256 QAM |
10 |
411000000 Hz |
5.4 dBmV |
44.6 dB |
6 |
0 |
| 11 |
Locked |
256 QAM |
11 |
417000000 Hz |
5.3 dBmV |
44.5 dB |
2 |
0 |
| 12 |
Locked |
256 QAM |
12 |
423000000 Hz |
5.3 dBmV |
44.5 dB |
7 |
0 |
| 13 |
Locked |
256 QAM |
13 |
429000000 Hz |
5.2 dBmV |
44.3 dB |
9 |
0 |
| 14 |
Locked |
256 QAM |
14 |
435000000 Hz |
4.9 dBmV |
44.1 dB |
10 |
0 |
| 15 |
Locked |
256 QAM |
15 |
441000000 Hz |
4.7 dBmV |
44.0 dB |
7 |
0 |
| 16 |
Locked |
256 QAM |
16 |
447000000 Hz |
4.5 dBmV |
43.9 dB |
8 |
0 |
| 17 |
Locked |
256 QAM |
17 |
453000000 Hz |
4.5 dBmV |
43.9 dB |
8 |
0 |
| 18 |
Locked |
256 QAM |
18 |
459000000 Hz |
4.5 dBmV |
43.8 dB |
1 |
0 |
| 19 |
Locked |
256 QAM |
19 |
465000000 Hz |
4.5 dBmV |
43.8 dB |
1 |
0 |
| 20 |
Locked |
256 QAM |
20 |
471000000 Hz |
4.7 dBmV |
43.9 dB |
10 |
0 |
| 21 |
Locked |
256 QAM |
21 |
477000000 Hz |
4.7 dBmV |
43.8 dB |
1 |
0 |
| 22 |
Locked |
256 QAM |
22 |
483000000 Hz |
4.7 dBmV |
43.5 dB |
8 |
0 |
| 23 |
Locked |
256 QAM |
23 |
489000000 Hz |
4.6 dBmV |
43.6 dB |
3 |
0 |
| 24 |
Locked |
256 QAM |
24 |
495000000 Hz |
4.5 dBmV |
43.7 dB |
0 |
0 |
| 25 |
Locked |
256 QAM |
25 |
501000000 Hz |
4.3 dBmV |
43.5 dB |
1 |
0 |
| 26 |
Locked |
256 QAM |
26 |
507000000 Hz |
4.5 dBmV |
43.5 dB |
1 |
0 |
| 27 |
Locked |
256 QAM |
27 |
513000000 Hz |
4.5 dBmV |
43.6 dB |
1 |
0 |
| 28 |
Locked |
256 QAM |
28 |
519000000 Hz |
4.7 dBmV |
43.8 dB |
1 |
0 |
| 29 |
Locked |
256 QAM |
29 |
525000000 Hz |
4.9 dBmV |
43.8 dB |
0 |
0 |
| 30 |
Locked |
256 QAM |
30 |
531000000 Hz |
4.9 dBmV |
43.8 dB |
0 |
0 |
| 31 |
Locked |
256 QAM |
31 |
537000000 Hz |
4.9 dBmV |
43.7 dB |
0 |
0 |
| 32 |
Locked |
256 QAM |
32 |
543000000 Hz |
4.8 dBmV |
43.7 dB |
0 |
0 |
|
|
|
| <tabindex=-1>Upstream Bonded Channels</tabindex=-1> |
| Channel |
Lock Status |
US Channel Type |
Channel ID |
Symbol Rate |
Frequency |
Power |
| 1 |
Locked |
ATDMA |
17 |
5120 Ksym/sec |
16400000 Hz |
46.3 dBmV |
| 2 |
Locked |
ATDMA |
18 |
5120 Ksym/sec |
22800000 Hz |
46.3 dBmV |
| 3 |
Locked |
ATDMA |
19 |
5120 Ksym/sec |
29200000 Hz |
46.3 dBmV |
| 4 |
Locked |
ATDMA |
20 |
5120 Ksym/sec |
35600000 Hz |
46.5 dBmV |
| 5 |
Not Locked |
Unknown |
0 |
0 Ksym/sec |
0 Hz |
0 dBmV |
| 6 |
Not Locked |
Unknown |
0 |
0 Ksym/sec |
0 Hz |
0 dBmV |
| 7 |
Not Locked |
Unknown |
0 |
0 Ksym/sec |
0 Hz |
0 dBmV |
| 8 |
Not Locked |
Unknown |
0 |
0 Ksym/sec |
0 Hz |
0 dBmV |
|
|
|
| <tabindex=-1>Downstream OFDM Channels</tabindex=-1> |
| Channel |
Channel ID |
Frequency |
Power |
SNR/MER |
Active Subcarrier Number Range |
Total Codewords |
Uncorrectable Codewords |
| 1 |
193 |
690000000 Hz |
6.6 dBmV |
44.1 dB |
148 ~ 3947 |
964064700 |
0 |
| 2 |
194 |
957000000 Hz |
6.9 dBmV |
44.3 dB |
148 ~ 3947 |
964064700 |
0 |
|
|
|
| <tabindex=-1>Upstream OFDMA Channels</tabindex=-1> |
| Channel |
UpstreamIsMuted |
Ranging Status |
Subcarrier Zero Frequency |
Active Subcarrier Number Range |
Symbols Per Frame |
Tx Power |
| 1 |
|
Other |
0 MHz |
0 ~ 0 |
0 |
0 dBmV |
| 2 |
|
Other |
0 MHz |
0 ~ 0 |
0 |
0 dBmV |
|
BruceW
Gold Problem Solver
•
27.1K Messages
2 hours ago
The power levels, SNR values, and error counts all look fine. Where you having any problems, or just asking out of curiosity?
Note that, when asking for help with a piece of hardware, it's a good idea to include the model number of the device. And if the device is a modem or a modem+router gateway, it's best to include your Internet plan speed and the last date and time the device was reset or rebooted (often reported as "Uptime").
But unless you reset the stats just moments before grabbing them for your post, or you are having problems with your Internet service, these look pretty good!
1
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BruceW
Gold Problem Solver
•
27.1K Messages
3 minutes ago
Posts with images get "privatized" until the images are reviewed by the Forum Admins. The text came through in the Notification email I got, but the image(s) did not. There may be a technical problem with them.
Note that the CAX30 is not compatible with Gigabit internet service. Comcast/Xfinity rates it for wired download speeds "Up to 949 Mbps". Follow the "See all modems" link near the bottom of https://www.xfinity.com/support/internet/customerowned, and then under the "Compatible Modems" or "All compatible modems by brand" headings click the Netgear list.
Using devices on Internet speed tiers for which they are not compatible with tends to produce unexpected results, often speeds well below the ones you are paying for. AFAIK Comcast/Xfinity has never said how they provision devices operating on speed tiers they're not compatible with. All I can tell you is that many customers who tried it have reported that they don't get full speed. There's a tendency to think the device will operate at the maximum speed it is capable of, but that doesn't seem to be the case. Instead, incompatible devices often seem to be provisioned to run at speeds well below what they should be capable of.
Suggest you either get a device compatible with Gigabit, or drop back to a plan speed for which the CAX30 is compatible.
(edited)
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