appropriate credits

I ordered Xfinity internet in early May 2026.  It was finally installed today, July 27, 2026.  In the interim we have had approximately 13 appointments to install this service.  Each time, either nobody shows up or they show up to tell me they are the wrong technician and cannot do the work.  With each appointment I have had to alter my schedule to accommodate your promised arrival/service.  I am a Chicago trial lawyer.  At a minimum my time is worth $1,000 per hour.  My losses are significant as a result of your failure to honor your promises.  I was constantly told that once my service was activated, which was today, that you would provide appropriate credits.  When I called in to discuss this your representative told me I qualify for a credit of $26.65.  This is ridiculous!!  Your website indicates that if the technician is so much as late that you provide a $25 credit (for one appointment).  You folks missed 13 appointments.  Why can you not honor your word??  The live agent who offered the $26.65 credit told me she will have to transfer me to another department, where I again sat on hold only to be told that the next live agent had no authority over this issue.  I would like a meaningful and significant response.