Greetings! We hope you are having a great day @user_g1kxkt, and I appreciate you posting on our Forums allowing our Xfinity Support Team to work with you. It is essential to have a signal to your modem and without it I would be going crazy trying to get this resolved as soon as possible. Are you still not able to get a signal to the Internet equipment currently, if so we are here to help and immediately work towards a resolution.
EG
Expert
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107.1K Messages
8 days ago
Not much to go on here.... Did it ever work ? Is this a new service install / new move in ?
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XfinityJorge
Official Employee
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1.7K Messages
6 days ago
Greetings! We hope you are having a great day @user_g1kxkt, and I appreciate you posting on our Forums allowing our Xfinity Support Team to work with you. It is essential to have a signal to your modem and without it I would be going crazy trying to get this resolved as soon as possible. Are you still not able to get a signal to the Internet equipment currently, if so we are here to help and immediately work towards a resolution.
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