U

Visitor

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2 Messages

Wednesday, June 28th, 2023 4:17 AM

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Apartment Internet vs Xfinity

My apartment building offers internet but it’s slow and slower when more devices are on.

if I get a service like xfinity, would my internet be just as slow or faster? Even though it would be the same Ethernet port?

how would this work? Do they just unlock a portion of the satellite for me that makes it faster?

Problem Solver

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1.5K Messages

2 years ago

You are going to have to check with your Landlord/Apartment management company to see what your options are.  Xfinity is going to require either a coax cable or fiber optic cable (if available in your market) be installed into your apartment unit.  Drilling holes in the structure is likely not allowed, or controlled by property management if your unit is not currently wired with coax and only has an Ethernet jack.

Other companies may offer cellular internet services in your area that might work out, and you wouldn't have to drill holes in anything as another option.

 

(edited)

Official Employee

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915 Messages

2 years ago

Hey there, @user_009b46@flatlander3 Is spot on with their great information they provided regarding getting services with Xfinity set up in any kind of apartment complex. It all boils down to the owner of the building and what service providers they allow to be installed.

If you've checked with your apartment's management, and they allow Xfinity services to be installed we would use our own lines to provide your apartment service. Typically, you get one of our awesome Xfinity Wireless Gateways that would provide you the ethernet ports to connect your devices along with providing access via Wi-Fi. You can get service setup here, you just need to input your address to get started! 

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