Visitor
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4 Messages
Anyone here experience the first time overage courtesy month before?
Were all charges waived from the first instance of overage through the rest of the monthly billing cycle?
https://www.xfinity.com/support/articles/data-usage-exceed-usage
Accepted Solution
flatlander3
Problem Solver
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1.5K Messages
2 years ago
Yep. They did wave the 1st overage charge -- you get one per year. Should show on their web site if you check your account and data use. Look at billing too to make sure.
After that, I set bridge mode and managed my own data use with something else. It was a combination of things, plus a flaking phone backup stuck in a loop. 1.2T/month is about 40Gb/day average. You need to stay under that.
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skandgm
Visitor
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4 Messages
2 years ago
Thanks! Yeah, at first I was worried they would only waive the first 50 GB over and then I’d be stuck incurring fees over and over through the rest of the billing cycle since I’m over the cap already for that period. Glad to see that’s not the case for the courtesy month.
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