Anyone get the 10G internet service yet? Its "supposed to be" turned on today. lol

Anyone got the 10G service turned on yet?  Faster speeds???
My speeds are slower than normal today now since they turned on the 10G service. I have the XB7 cable modem. They are sending me the XB8 but its not much better and the XB7 should get at least 1.5Mbps down but its not. I'm getting 650Mbps max down usually. Wired connection is even slower sadly. Tech support HAS NO CLUE AND NEVER HAS A CLUE about speeds or what is going on EVER sadly. They cant even spell internet.  Worst support EVER. Always has been. Anyone have better luck? I pray we get fiber soon from some OTHER company.