Visitor
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2 Messages
Android apps not loading on wifi
No issue with computer, but on multiple Android phones apps, including ESPN, Twitter, AccuWeather, etc., do not load. Just spinning and eventually timeout. If I switch off WIFI on the phone and use just mobile data, these apps all work as normal. Router is CAX30 Netgear with latest update. Browser, email, WhatsApp all work on the phones without any problem with WIFI so it is hard to see this as a router issue. Rebooted the router a few times and still experience the same.
CCMichelle
Problem Solver
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788 Messages
2 years ago
Is this regarding your Xfinity mobile phones by chance?
Due to account security, our options with Xfinity Mobile accounts are very limited so we're unable to perform any device or account specific requests over this platform. This includes billing, sales, device questions, etc. You can find a wealth of information regarding Xfinity Mobile on our Xfinity Mobile Support Pages.
For all Xfinity Mobile related questions please contact Xfinity Mobile by calling or texting 1 (888) 936-4968, or reach out to our Secure Online Chat.
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user_a3ec22
Visitor
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2 Messages
2 years ago
This is related to Xfinity internet service (through cable modem).
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