Thanks for posting on our community forums for assistance, @user_lz06iz. I'm sorry to hear the Amazon Echo is not connecting to the network. Have you tried rebooting the modem manually or through the Xfinity App? Is this happening with any other devices at home?
XfinityDilary
Official Employee
•
2.6K Messages
2 years ago
Thanks for posting on our community forums for assistance, @user_lz06iz. I'm sorry to hear the Amazon Echo is not connecting to the network. Have you tried rebooting the modem manually or through the Xfinity App? Is this happening with any other devices at home?
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