2 Messages
Advanced Secutity not allowing VPN
I just changed from the XB3 to XB7 because the issue started about 3 weeks ago. I tried connecting my work VPN yesterday. I couldn't connect so i looked at advanced security on xfinity app and noticed that it was blocked. I then allowed access and the app told me it will be allowed for 30 days which i agreed. I was then able to connect my work vpn. Today, i tried connecting and it doesn't connect. The internet is working fine. I checked advanced security and nothing was blocked and I can't allow access to anything cause I already allowed access for 30 days for my work vpn. What can I do? Its not the VPN's end, as no one else i know has this problem. Only me that this is happening to. I've talked and chatted with multiple agents from xfinity and none of them have been able to fix this.
Thank You
XfinitySheila
Official Employee
•
1.1K Messages
1 month ago
Please let me know if this helps!
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