Sat, May 23, 2020 6:00 AM
I forgot my password for the Xfinity Gateway Admin Tool
I tried the default admin/password but it does not work.
1 y ago
Try hard resetting the device to factory defaults by pressing and holding in the recessed reset button on the rear for 30 seconds. The user name and the password will now become the defaults of admin and password. You will lose any customized settings, and they will need to be re-configured from scratch.
You could try calling 1800comcast and see if a rep can do it for you. YMMV. Good luck !
I don't wanna lose my configurations, is there any other way?