Visitor

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1 Message

Wednesday, March 4th, 2026 8:55 PM

Address change order

Have order to change services have to pay to change trying to pay online but can't get to site to pay

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Expert

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116.4K Messages

1 hour ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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63 Messages

1 hour ago

Hello user_2wcqdw, thank you for reaching out to us here in our Xfinity Community forums. We are here to assist in any way we can. When you try to access the site, what happens (error message, etc.)? Have you tried using the app, or if you are using a browser, have you tried using an incognito window?

 

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