Adding channels

Need to add channels to my Wi-Fi network at home. And specify some as 2.4ghz vs 5. How and where to do this? Steps? Thx

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Expert

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114.7K Messages

27 days ago

If you are using a Comcast-rented gateway device, see if the links below are what you are looking for;

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Official Employee

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3.5K Messages

25 days ago

Greetings, @user_rxny58! Thanks for reaching out about the modem channels. Did the steps that our awesome Expert @EG provide resolve your concerns?

My networks are combined, but I use smart home equipment that need to be on the 2.4 GHz network only. I use these steps to connect them.

On a device connected to your Gateway, open a browser and go to http://10.0.0.1.
Log in to the Admin Tool.
Select Connection, then Wi-Fi.
Click Edit next to 5 GHz.
Select Disable and click Save Settings.
Connect your smart device using its app.
Go back and re-enable the 5 GHz band.

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Your Home Network