user_41712h's profile

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Saturday, February 28th, 2026 4:28 PM

Add Port Forward not showing all devices

The Add Port Forward form was showing only two devices even though there's around 50 on my network.

After lots of experimenting, I found a device with a very long name (~60 characters).

When I started editing that device's name, the app warned me that the name was too long.

After I renamed the device to have a shorter name, the Add Port Forward form started showing all devices.

So, the Add Port Forward form seems to have a bug: if any device has a name that's too long, the Add Port Forward form doesn't work right.

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Official Employee

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1.8K Messages

21 days ago

Good Morning, @user_41712h! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! We do appreciate you sharing the details on our end with the error on the port forwarding. I will certainly document the feedback on our end, as that should never be the experience and I do truly appreciate you bringing this to our attention. Please let us know if you have any other questions/concerns, we are happy to help! 

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