New Poster
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2 Messages
Actual required modem specs?
Hi folks, I'm getting xfinity 1Gbps service installed next week, and I'm trying to determine whether my existing modem/router combo - an Arris DG3450 - will work. I realize it's not on the list, since it's out of production, but the specs seem compatible - DOCSIS 3.1, up to 5 Gbps. Are there other specs I need to know? I don't want to be up the creek when the installer arrives, but I don't want to needlessly spend a few hundred bucks either. Thanks!
EG
Expert
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111.7K Messages
5 years ago
No. If it's not on their compatible modems list, they don't yet (if ever) have a configuration file for it, so it won't function on their system.
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jowens1
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2 Messages
5 years ago
That's frustrating, but thanks.
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EG
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111.7K Messages
5 years ago
No prob ! 😊
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