Hello, @user_9uzpml. Thank you for making us aware you're in need of some assistance with activating your modem via Forums. I would be more than happy to help get your device installed so you can begin enjoying your internet service.
To confirm all proper steps have been taken, can you please visit this link and confirm nothing was missed when you go through the activation process https://www.xfinity.com/support/articles/activate-xfi-gateway-app?
XfinityRaul
Official Employee
•
1.5K Messages
28 days ago
Hello, @user_9uzpml. Thank you for making us aware you're in need of some assistance with activating your modem via Forums. I would be more than happy to help get your device installed so you can begin enjoying your internet service.
To confirm all proper steps have been taken, can you please visit this link and confirm nothing was missed when you go through the activation process https://www.xfinity.com/support/articles/activate-xfi-gateway-app?
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