anceravicius1's profile

Regular Visitor

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3 Messages

Saturday, March 28th, 2020 10:00 AM

Closed

Activating a new modem

Hello,
I purchased a new modem and unable to active via the active website. It’s says something went unplanned and I need to contact support . Can someone work with me to get this modem added? Motorola Mt7711

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Accepted Solution

Expert

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111.6K Messages

5 years ago

Give this automated device activation line a shot: 1-855-652-3446. Even if the automation fails, you then get connected to an advanced repair representative rather than a tier 1 phone rep. Good luck !!!

Regular Visitor

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3 Messages

5 years ago

Thanks for the reply. I did contact that number and waiting in the queue.

Expert

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111.6K Messages

5 years ago

O/k.

Visitor

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1 Message

4 years ago

How do I download it 

New Problem Solver

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617 Messages

Hi @user_a622f3

Welcome to our Xfinity Forums! You've come to the right place and we are happy to help with anything Xfinity. Can you please provide more details with what you are having issues downloading? 

I no longer work for Comcast.

Expert

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111.6K Messages

4 years ago

@user_a622f3 

Please create a new topic of your own here on this board detailing your issue. Thanks. Year old dead thread now being closed.

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