Not sure if this method works anymore (YMMV). Try calling 1-855-652-3446. That is their self-install device activation line. Have the RF / CM / HFC MAC address and the serial number of it handy when you call. Good luck ! Please let me know.
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Hey there, @user_bdqtki! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about the access concerns with the Xfinity App, and activating your services. It has been a few days, are you still having troubles with activating the services?
Accepted Solution
EG
Expert
•
113.2K Messages
2 days ago
Not sure if this method works anymore (YMMV). Try calling 1-855-652-3446. That is their self-install device activation line. Have the RF / CM / HFC MAC address and the serial number of it handy when you call. Good luck ! Please let me know.
2
XfinityAdrienne
Official Employee
•
1.5K Messages
8 hours ago
Hey there, @user_bdqtki! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about the access concerns with the Xfinity App, and activating your services. It has been a few days, are you still having troubles with activating the services?
1
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