user_591249 thank you for using the Xfinity Community Forums page to reach our today regarding your activation of internet equipment. You can use these steps to complete the process on your end:
To activate your internet modem using the Xfinity app, follow these steps: Ensure you are a Primary, Member, or Manager account holder. Open the Xfinity app and select **Get Started**. If replacing an existing modem, go to the **Account** tab and select **Activate xFi Gateway or Modem**. Connect the coaxial cable to the modem and an active cable outlet. Check the connection status in the app. If active, personalize your Wi-Fi name and password
XfinityMarcus
Official Employee
•
1.4K Messages
29 days ago
user_591249 thank you for using the Xfinity Community Forums page to reach our today regarding your activation of internet equipment. You can use these steps to complete the process on your end:
To activate your internet modem using the Xfinity app, follow these steps:
Ensure you are a Primary, Member, or Manager account holder.
Open the Xfinity app and select **Get Started**.
If replacing an existing modem, go to the **Account** tab and select **Activate xFi Gateway or Modem**.
Connect the coaxial cable to the modem and an active cable outlet.
Check the connection status in the app.
If active, personalize your Wi-Fi name and password
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