Connect it to the coax line / outlet and power it up. Let it fully sync up with the system. Check that the front or the top panel indicator light(s) is / are steadily lit.
(Not sure if this method works anymore YMMV). Then try calling 1-855-652-3446. That is their self-install device activation line. Have the RF / CM / HFC MAC address and the serial number of it handy when you call. Good luck ! Please let me know.
EG
Expert
•
113.3K Messages
2 days ago
Connect it to the coax line / outlet and power it up. Let it fully sync up with the system. Check that the front or the top panel indicator light(s) is / are steadily lit.
(Not sure if this method works anymore YMMV). Then try calling 1-855-652-3446. That is their self-install device activation line. Have the RF / CM / HFC MAC address and the serial number of it handy when you call. Good luck ! Please let me know.
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