Connect it to the coax line / outlet and power it up. Let it fully sync up with the system. Check that the front or the top panel indicator light(s) is / are steadily lit. Next step. I'm not sure if this method works anymore (YMMV). Try calling 1-855-652-3446. That is their self-install device activation line. Have the RF / CM / HFC MAC address and the serial number of it handy when you call. Good luck ! Please let me know.
FL23 thank you for using the Xfinity Community Forums page to reach out today regarding your equipment activation. Have you already attempted to follow the great steps as outlined by EG?
EG
Expert
•
114.7K Messages
21 days ago
Connect it to the coax line / outlet and power it up. Let it fully sync up with the system. Check that the front or the top panel indicator light(s) is / are steadily lit. Next step. I'm not sure if this method works anymore (YMMV). Try calling 1-855-652-3446. That is their self-install device activation line. Have the RF / CM / HFC MAC address and the serial number of it handy when you call. Good luck ! Please let me know.
0
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XfinityMarcus
Official Employee
•
2K Messages
19 days ago
FL23 thank you for using the Xfinity Community Forums page to reach out today regarding your equipment activation. Have you already attempted to follow the great steps as outlined by EG?
0