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[Action needed] Move your Xfinity service to your supported modem
I received an email (see below) from Xfinity today asking me to take action by removing an old cable modem on my account. There is no option to remove a cable modem on the website or Xfinity app. How do I resolve this?
email:
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Switch to your supported modem today
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You have more than one modem on your Xfinity account, including a supported modem that's ready to deliver a secure and reliable internet experience.
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Your current modem is no longer receiving the latest security updates. Without the latest features, the security and performance of your modem may be impacted over time. Over time, this may affect your modem's security and performance. Move your Xfinity service from your older modem to your supported modem that's already on your account to help keep your connection secure and reliable.
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No equipment purchase is required. Simply switch your supported modem to continue enjoying the latest Xfinity services and future network enhancements.
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