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Friday, January 19th, 2024 1:01 AM

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Actavating my internet box

When I try to scan the qt on the box,it won’t let me,it keep telling me to try it again 

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Expert

 • 

117.6K Messages

2 years ago

Try calling 1-855-652-3446. That is their self-install device activation line.


If that doesn't work for you, you can call 1-800-comcast and tell a rep that you would like to have a new modem provisioned for service. Have the RF / CM / HFC MAC address and the serial number of it handy when you call.

Official Employee

 • 

137 Messages

2 years ago

Hello, @user_00efod. Were you able to get your equipment activated? Please let me know if you need any assistance. 

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