Visitor
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1 Message
Account will not cancel!!!
I've called to cancel this service TWICE already and it will now reflect on my billing or account in the app. It has already been OVER A MONTH. I already overpayed the bill without it being prorated. I need help
user_50y7s7
Visitor
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1 Message
2 hours ago
I am in the same boat. I canceled the end of January and have called four times! They tell me it has been cancelled each time. Once they said that they cancelled but when they tried to reach out to me to confirm, they couldn't get me and another month it continued.... I've never been so frustrated! If they had canceled when I asked the first time, I would give positive reviews. But after this-never! I'm a customer doing the right thing but I don't know how to get help either.
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