Account Ownership Transfer

Hello Xfinity Support,

I've reached to you via Xfinity mobile app earlier today to transfer ownership but the chat agent constantly pressed me to try Xfinity mobile multiple times in spite of me clearly letting them know I only want to talk about ownership transfer. Finally the agent gave up promoting Xfinity mobile when I clearly told them I am not interested, gave me two phone numbers and asked me to call either of them, and ended the chat without solving my problem. I was busy and couldn't call those numbers so I am hoping to get some text-based help here. Looking forward to hear from a Xfinity staff member who can help me with this. Thanks.


Image: Error showing my current address as a business location. It was never a business location and has been a residential address all along.