Visitor
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1 Message
Account Issue
I can't view or pay my bill. It says I don't have access. I tried calling, and was transferred to 10 different people, all of which couldn't help. Now, I can't even log in to the app or the website. It will say I am logged in, but then signs me out after a few seconds or when I click to go somewhere on the website.
EG
Expert
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110.5K Messages
4 hours ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAlfonso
Official Employee
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1.6K Messages
4 hours ago
Hello user_ob0dx3 are we using the Primary Xfinity ID for the account, or a secondary? And is this for brand-new services?
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