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Ben779
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7 Messages

Monday, April 6th, 2026 1:44 AM

Accessing router settings via desktop

So there is no way to do this now unless I buy a new phone to upgrade to iOS 17.2 so I can download the app?


Really? You've decided that people shouldn't be able to access their own network settings from a computer on that very network?

Please tell me I'm missing something because I'm having a hard time believing that even xfinity hates its own customers this much.

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3 months ago

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EG

Expert

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119.5K Messages

4 months ago

As a workaround, you can use an Android VM (Virtual Machine) app on your PC like a MuMu player, then download the Xfinity app to and do it from there. 

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Ben779

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I tried this but the xfinity app won't let me sign in on MuMu. When I enter my login it just takes me right back to the login screen.

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3 months ago

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XfinityBrianH

Official Employee

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2.4K Messages

 

Ben779 could you please tell me what changes you are trying to make to the modem settings? I would be happy to check for options to assist you with that change.

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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3 months ago

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XfinityVictor

Official Employee

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4 months ago

 

Ben779 hello, I am happy to be of assistance. What issues are you having when trying to access the router settings?

 

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Ben779

New Poster

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Thank you, please stop blocking me when trying to access the router settings from my own desktop.

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4 months ago

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XfinityMarshante

Official Employee

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1.3K Messages

@Ben779, we appreciate your feedback. To gain access to the admin tool, you would have to go through the Xfinity app to allow access to the admin tool. I have attached an article on: Allow Xfinity WiFi Gateway Admin Tool online access using the Xfinity app. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

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4 months ago

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