Visitor
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1 Message
Access Denied
Hi there,
I have access denied issues with a few websites. Today is costco.com. It was Yelp and Epicgame. I have to keep turning off the xfinity modem to change the IP. Any reason why and how to fix that?
![](https://prod-content-care-community-cdn.sprinklr.com/cd58a8fd-ee2e-46c9-8c79-e9309441066e/403-85626277-9751-49bc-9c1e-079eee8d9436-328331506.png)
flatlander3
Problem Solver
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1.5K Messages
3 years ago
Yeah. They be down. It's not Xfinity. Verizon can't see it either.
I'd imagine they'll get failover spun up sooner or later. It happens.
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CCStephanieK
Problem Solver
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909 Messages
3 years ago
Hello, @Xalchymia. I wanted to check in with you. After changing the IP address, are you granted permission to access the site?
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