Visitor
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1 Message
A new ARRIS device connected to my wifi
After running troubleshoot my network I received a message: A new ARRIS device connected to my wifi. I’m concerned someone has attached to my network. The message allowed me to pause the device and I chose pause until I unpause it. but now I can’t locate that message. It also told me to delete the device from my network but I could not find where to do that. There doesn’t appear to be a definitive answer in this forum. Could use some help.
CCZachary1
Problem Solver
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672 Messages
2 years ago
@user_7039d5 Thank you for reaching out to the Xfinity Forum team. I definitley understand why you are concerned about the unknown device. What steps did you take during your troubleshooting? Where did you see the message?
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