New Poster
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1 Message
A Complaint or two
1. How can i talk to a live person that really knows how to fix my problem. I do not what to online chat with India and get nowhere.
2. Why am I paying for a 1 Gig service when I only get less than 100 MEG mostg of the time. It takes forever to download a web page or even to naigate your site. I upped my package to get the speed and have seen nothing better than what I had.
3. Your agents in your store are just that sales agents. They could not respond to my complaint about speed or contact info.
If there were another aervice in the area I would be looking at them right now.
EG
Expert
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111.5K Messages
5 years ago
See if anything here applies;
https://forums.xfinity.com/t5/Your-Home-Network/Gigabit-speed-troubleshooting-video/m-p/3310454#M316654
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