93 Mbps max download with a 200Mpbs download package.
I have the 200 Mbps package but my max download is only 93mbps. I have spoken with xfinity representatives multiple times and they are not able to help. They run tests but on their end it shows my download speed is 200+. I understand not wanting to send out technicians right now because of covid-19, but I am paying for speeds that I am not getting. If this isn't fixed by the time my bill is done I will not pay, and will go with another provider, but I am still using my free time to try and fix this issue. So any help is appreciated.