user_wjrfpf Thank you so much for your post on the connection issues you are running into. Are you still having issues since your post? If so when you encounter these issues have you checked your Xfinity app for any alerts or used the troubleshooting option to report an issue?
EG
Expert
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106K Messages
2 months ago
First. Check here for official info on any possible local outages;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use the Xfinity App: https://www.xfinity.com/apps
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XfinityAmandaB
Official Employee
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1.4K Messages
2 months ago
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EG
Expert
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106K Messages
2 months ago
@user_wjrfpf
Were you able to find any outage info ?
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