Visitor
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1 Message
>60% packet loss on hop 9
While I am streaming and especially playing games I start noticing the packet loss. I did multiple traceroutes and on hop 9 it loses over 60% of the packets (c-50-170-111-230.unallocated.comcastbusiness) right after it reaches Cloudflare. This is an ongoing issue and it seems like many users have encountered the same issue. What are the possible solutions.
Thanks


BruceW
Gold Problem Solver
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27K Messages
2 days ago
Please post the complete traceroute (or tracert) for a path that includes this router. From origin to target, include the statistics (IP address, hostname, RTT, packet loss, etc.) for each hop.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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XfinityChelseaB
Official Employee
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2.1K Messages
4 hours ago
Hello @silvaro, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. Are you still having issues with packet loss?
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