Visitor

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1 Message

Thursday, December 18th, 2025 2:14 AM

>60% packet loss on hop 9

While I am streaming and especially playing games I start noticing the packet loss. I did multiple traceroutes and on hop 9 it loses over 60% of the packets (c-50-170-111-230.unallocated.comcastbusiness) right after it reaches  Cloudflare. This is an ongoing issue and it seems like many users have encountered the same issue. What are the possible solutions.
Thanks

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Gold Problem Solver

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27K Messages

2 days ago

... on hop 9 it loses over 60% of the packets ...

Please post the complete traceroute (or tracert) for a path that includes this router. From origin to target, include the statistics (IP address, hostname, RTT, packet  loss, etc.) for each hop.

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

Official Employee

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2.1K Messages

4 hours ago

Hello @silvaro, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. Are you still having issues with packet loss? 

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