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11/12/2026 9:09 PM

5g

M eufy pro 1vac doesn’t work on 5g- how to connect it since that’s what u have thru cfiniyu

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Official Employee

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3.7K Messages

33 minutes ago

 

user_7ksm4e Thank you for stopping info help with your device not connecting to the 5GHz signal in your network. Your XFi gateway, by default, combines the 2.4 and 5GHz channels and automatically connects devices based on a few factors. If that is not working, you are able to split your signals to have better control. You can check out our How to change your home network support page to find out how to manage that part of your connection. 

 

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