Contributor
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24 Messages
4.2 vs 5.0
I have both 4.2 and 5.0 wifi connections, and I do want to keep them separate. My 5.0 seems to always be available, but not so my 4.2. I need the 4.2 to manage my Blink security cams. How do I enable both 5.0 and 4.2. I have spent hours on tech support to no avail. Help please.
EG
Expert
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113.3K Messages
5 years ago
The two WiFi bands have recently been combined into one with the Comcast gateway devices. Some devices get confused and don't know how to see / talk to combined bands.
If you are not using any Xfi Pods, you can try separating the 2.4 and the 5.0 bands and give them two different broadcast names / SSID's;
https://www.xfinity.com/support/articles/change-wifi-mode-admin-tool-xfinity-xfi
Associate the cams with the 2.4 band's SSID (broadcast name) and password.
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dphenry157
Contributor
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24 Messages
5 years ago
Still not answering my question. I DO NOT want to combine the wifi'sI want them tobe separate. I need them that way to connect 2.4 to my security cams.
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EG
Expert
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113.3K Messages
5 years ago
Uh... The instructions that I posted are indeed to separate them...
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Blinky114
New Poster
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2 Messages
5 years ago
@dphenry157
I have been wondering how to do this as well! The instructions EG gave seem clear enough on how to split out the two signals.
I can't try it right now myself, but I'm bookmarking that page for whenever Comcast gets my service back up & running as I've been unable to use my 2.4 devices since receiving my "New Improved" modem.
https://www.xfinity.com/support/articles/change-wifi-mode-admin-tool-xfinity-xfi
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