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user_78qz1z
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Saturday, December 7th, 2024 3:39 AM

4 am. System upgrade bad wifi connection

Our network rebooted at 4 am and everything but 3 devices connects to wifi.

My newer tablet will not keep connection unless right beside router. Never had any issues before. I've also restarted everything and rebooted phones/tablet.

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Updated 

5 days ago

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EG

Expert

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107.5K Messages

8 days ago

The concern is not "E-mail" help related........... Topic moved here to the proper help section for assistance.

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XfinityVictor

Official Employee

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938 Messages

6 days ago

 

user_78qz1z Hello, thank you for taking the time to tag us today. I am sorry you are having service issues. I understand how frustrating it is, and I am happy to help you troubleshoot your service. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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EG

Expert

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107.5K Messages

5 days ago

@user_78qz1z @XfinityVictor 

Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.

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