2nd IP for residential account

Thanks for the information.

I do not see that listed, wanted to see if i have any other options (Managed switch etc.,) to isolate my home network and my hardware vpn for work

First, check the "Rate Card" for your local area to see if that feature is even available anymore. Seems that it is being phased out;

https://www.xfinity.com/support/rate-card/

It's a PDF.

Scroll down to "Xfinity Internet" and look for "Additional IP Addresses".

If nothing is listed then it's likely to have been discontinued in your local market area.

Awesome that is a great help.

Hopefully we will get some answers. Thanks again

They are phasing it out but I'm going to escalate your issue to the Comcast corporate employees that are available to these boards. We've seen cases here where they have been able to get this accomplished for customers even when it is not listed in their rate cards, YMMV. You should get a reply here in your topic. Good luck !

Hi @csnbharathi, 

We appreciate you for using the Xfinity Forum to determine whether or not you can receive an additional IP Address. @EG is correct. In most areas, the option to have more than one is being phased out, and can only be offered on the Business side, which can have up to 1, 5, or 13  (13 is the max) per account. I'd be happy to check your account to see if I can help, or if this is only available to Comcast Business customers in your area. 

Can you please send me a private message with your first and last name, and the numbers associated with your address? To send a private message, click on "ComcastChe" and then click send a message.   

comcastche, how do I send you a private message? or can you send me one and I can reply?

I just renewed my contract with comcast, and have a question regarding these additional IP options (I currently think I have it), but want to make sure I don't lose it

Hi @paulk2016, 

We appreciate you for posting to the Xfinity Forum. Thank you for sending a private message regarding your additional IP Addresses. I'll be replying shortly as I will need a few pieces of information to verify your account. 

As mentioned before, the option to have or add additional IP addresses is being phased out and will only be available with a Comcast Business account. Although you have access to them now if your area is one where it is or has already been phased out, once you change your package - you may lose the option to have them added back. If they are required for work purposes, you would need to consider opening a Business account so you can have the static IP's. Chat with you soon! 🙂  

@ComcastChe - I would also like some assistance with this as well, please. Am I able to set this up for myself in Washington, DC?

@ComcastChe I would also like to know if I can get a second ip address.

You don't need another ip to isolate the vpn, I did it with a old used router, the two networks don't communicate at all, works perfectly 

@jlavaseur please explain to me how you did this?

Hi @ComcastChe I Also would like to know if I can have a sencond IP can you let me know .....

How do i send you the information need it ... I dont see the option to send private message

Thanks a lot