Visitor
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6 Messages
2nd IP Address
So I have a SB8200 modem that I've been using for awhile now. I just got the 1gb plan and notice that when it's on of the plugs and I do a speed test to the AC1900 router I have it's only about 600-640mbps. Then when I just have the modem plugged into my tower and do a speed test I get around 960-980mbps.
So, long story short I need a 2nd IP address so I can use the 2nd 1gb port on my modem
Thanks
XfinityMichaelC
Administrator
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4.4K Messages
4 years ago
Greetings, @user_3adb65 ! Thanks for reaching out to us on the Forums! I hope you are having an amazing day! We can certainly have a look into your account to see if we have a 2nd IP address available in your area. Can you please click the Direct Message icon at the top right of the page, click on the pen and pad icon and enter Xfinity Support in the "To" section of the chat and provide us with your first/last name and full address so we may further assist you?
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EG
Expert
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111.5K Messages
4 years ago
@user_3adb65
You don't need a second IP address for the LAG / LACP / port aggregation feature to be able to function. Something else is going on.
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