Thu, Oct 1, 2020 6:00 AM
7 m ago
8 m ago
They are phasing it out but I'm going to escalate your issue to the Comcast corporate employees that are available to these boards. We've seen cases here where they have been able to get this accomplished for customers even when it is not listed in their rate cards, YMMV. You should get a reply here in your topic. Good luck !
Hi, Alexmorales1. We appreciate you visiting us here in the forum. Sure! I can help take a look and see if a second IP would be an option for you. I saw your PM, which I will reply to soon. In the future, please just wait for us to request a PM from you before sending one. No worries this time though! Just so you know, we are in the process of phasing out the second IP option. I have seen it still available in very few areas and we can check to see if yours is one of them. Talk soon!
Great working with you, Alexmorales1. I am happy we were able to add this feature and get it working for you. Take care.